Meet the Team

It takes a village to raise a baby and at Helping Hands Doula we have created that village. Having a baby can feel overwhelming and exciting at the same time. We know that surrounding yourself with knowledgeable, experienced support can help decrease anxiety around this life transition and allow you to enjoy the overall process. Providing this support at all hours of the day and night takes exceptional and dedicated Doulas. At HHD we make sure that you have the rest and support needed to care for your family to the utmost level of care.

At HHD we know that it is important for you to know that you have support in place no matter what is happening in the world. Life is unpredictable and having a baby is the most unpredictable event there is. There are many unknowns and this can add to your stress at this time. It is very important for us to help lower this anxiety so we have set up our model of care as a team approach.


Drew Piper Bragg

Client Experience Coordinator

After having her first child Drew realized how pregnancy and motherhood has its own community of supportive women and that women really rally together to support those in need. She wanted to be apart of a team that was helping and inspiring others. Drew is glad she found her place within Helping Hands Doula and can help to lend a hand to families and learn from so many exceptional people.

Drew loves spending time with her family. They enjoy going to the cottage, exploring nature, farmers markets, going to festivals/events around their city and finding new cafes!

“Be the Reason Someone smiles”

Birth Team

Kristi Clements

Birth & Postpartum Doula

Kristi knew from when she was a child that she wanted to help people and wasn’t sure at that time how she was going to do that. Kristi found that being a Doula has been an amazing way to support couples as they become parents. She wanted to take the fear out of the experience and help create positive memories.

Kristi’s training has included DONA International, ProDoula, Infant Massage Instruction, CPR, Hypnobirthing, and personality training.

Kristi is a proud mother of 3 children, Mackenzie, Jordan and Nile. She loves to dance and perform on stage. She also enjoys reading, movie-going, cottaging and traveling the world. She loves spending time with family and having big get togethers with as many people as possible.

“Family is not an important thing. It’s the only thing.” – Michael J Fox

Jessica Payne

Birth & Postpartum Doula

From an early age, Jessica was always drawn to others going through transition, and was often the friend that would be sought out to lend a listening ear. She was also mesmerized of the developmental changes in pregnancy and children which led her education into Psychology & the Health Sciences. During her studies she had no idea that the role of a doula existed until her final year in University. Jessica had an epiphany that supporting families during the largest life transition is exactly what she was looking for.

Jessica completed her birth doula training from DONA International, the same year she completed her BHSc. from The University of Western Ontario. Over the last 10 years she has further trained as a Postpartum Doula & Childbirth Educator. With a longing to upgrade her craft, she has taken multiple courses in Infant Feeding, Comfort Measures, Hypnobirthing, CPR and communication. Just for fun, she has travelled to Tennessee to mentor under famous midwife & author, Ina May Gaskin.

When she isn’t ‘doula-ing’, Jessica enjoys travelling, camping, swimming, concocting new recipes and spending time with her family, friends, and 2 miniature dachshunds.

“Sometimes the questions are complicated and the answers are simple” – Dr. Seuss

Nikole Vali

Birth & Postpartum Doula

Nikole’s journey started when she was living in London UK and visited Canada for the birth of her second nephew. Nikole did not expect to be present at the birth and to her surprise, her brother invited her into the birthing room. Her sister-in-law was in labour and she handled it so well. Nikole was there for the entire birth from the beginning to the end and from that day the experience made her realise that this was truly her heart’s cry. Nikole’s belief is that every woman has the right to a healthy, supportive, and positive birth experience no matter what the circumstance.

Nikole is formally trained as a Birth & Postpartum Doula with Doula Training Canada. She had the amazing opportunity to volunteer as a doula in Tanzania. She is looking forward to certifying in pre-& postnatal yoga as her next big adventure.

Nikole grew up in Zimbabwe and moved to the UK when she was 21, then 7 years later moved to Canada and the weather makes a big difference! She asks herself every winter morning “What am i doing here?” but when summer comes around things are amazing!

There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” – Albert Einstein

Allie Mercedes

Birth & Postpartum Doula

Allie has always known that her purpose must have been greater than she could have imagined, but she didn’t know what that translated into. When Birth work quite literally fell into her lap, she knew. She does this work not because she’s good at it, or because it was the path that made sense to her after her undergrad, not because it was convenient or easy or temporary. It’s because she felt the most herself, the most human and the most fulfilled. To empower a birthing person during the most rawly human transition, to hold space for them and bear witness to a feat of strength and power. This work is hard, this work is beautiful, and this work is sacred. And this is why Allie does this work.

Allie trained as a Birth Doula with DONA International, and with Doula Training Canada as a Postpartum Doula.  On top of supporting families within the Greater Toronto Area, she supported dozens of pregnant clients while volunteering in Tanzania early on in her career.

Allie loves being outside with everything she needs on her back. Last year, she started an initiative to empower women to explore the wild, to climb mountains and thrive in the outdoors. They are always looking for more wild women to join us, give it a shot!

Whatever happens to you belongs to you. Make it yours. Feed it to yourself even if it feels impossible to swallow. Let it nurture you, because it will.

Kristianne Hanna

Birth & Postpartum Doula

Kristianne started her health care career at the age of 16 and from that moment on she knew she wanted to work in the health field. From pharmacy technician, moving on to paramedicine, transplant coordinator and to world traveller, she really has seen a vast array of healthcare. From the moment her first nephew was born she instantly had a connection with this very unique time. Ever since, she has been called to assist families in their time of birth and new parenting.

While she feels like she has been a doula her whole life, she officially is trained as a Birth & Postpartum Doula through Doula Canada. She is also trained in First Aid & CPR, and has a vast interest in continuing education.

Kristianne’s friends like to affectionately call her ‘the baby whisperer’, and have always welcomed her support and caring role as their doula. She loves to drive–she doesn’t even minds a long commute. In her spare time you can find her keeping up with Sportsnet. She’is an avid sports fan–Toronto teams of course!

“You are either succeeding, or learning” – unknown

Ciera Graham Birth and Postpartum Doula

Ciera Graham

Birth & Postpartum Doula

Ciera was literally born into the doula profession, as she witnessed numerous family members working as doulas from a young age. She has always been caring, compassionate, helpful by nature so it was the perfect field for her too. Starting off babysitting as a teen, she built the foundation of her education in early childhood development.

Her formal education is with Childbirth International for Birth Doula certification, and trained as a Postpartum Doula with CAPPA Canada. After lots of experience supporting clients as a doula, she completed her E.C.E. certification which is a lovely bonus to add to her repertoire. Ciera has continued to complete her Standard First Aid training & on-going education to be up to date with best practices in her field.

When Ciera isn’t doula-ing, you can find her dabbling in her creative side. She loves painting, belly-casting, crocheting, and drawling. Whenever the weather allows, Ciera loves being outside in her garden.

“If yuh warn good yuh nose half run” – Jamaican proverb, loosely meaning “In order to gain success you have to work hard”

Birth Team

Nikole Vali

Birth Doula

Fiona Kelman

Birth Doula

Postpartum Team

Sharon Clements

Postpartum Doula & Infant Feeding Specialist

Sharon has been part of the doula world for many years but only after her Prodoula training became an active postpartum doula. Realizing that a doula is not a nanny but a loving, caring and compassionate support to all family members. Empowering new parents to adjust to their new role as confident parents is a wonderful privilege for Sharon. Her care comes from the heart and babies and parents feel that. Many of her suggestions have made life easier and more enjoyable for all.

Sharon is formally trained by Prodoula as a Postpartum Doula, Newborn Care Specialist, and Infant Feeding Specialist. She also has completed her training by the Breastfeeding Initiative.

Sharon loves spending time with her 2 daughters and 3 grandchildren. In her spare time she enjoys gardening and relaxing at the cottage.

“Families are like fudge, mostly sweet with a few nuts” – Les Dawson

Heidi Matthias

Postpartum Doula

Heidi’s path to becoming a doula came from her own positive pregnancy and birth experiences. The birth of her three children were very different, but they were all times of joy, empowerment and personal growth. Much of the positivity came from the messages of her mother and sisters that birth is natural, normal and beautiful. As a trained physiotherapist, she also believes completely in a woman’s perfect physiological design for childbirth.

She has a gift for soothing new moms and newborns alike. Her calm, gentle demeanor instills confidence in new parents and helps them ‘tune into’ their inner parenting wisdom. Heidi now enjoys staying current with research and strives to share only the best evidence with her clients. Heidi deeply believes that each family will find their own ‘best way’ to love and nurture their children.

Heidi’s training includes a Health Science BA, Queen’s University, Physiotherapy BSc. PT, McMaster University, Doula certification with DONA International and Childbirth Educator training from Lamaze International.

Heidi loves to cook, garden, hike and windsurf. She has 2 big dogs and a crazy Bengal cat.

“You’re braver than you believe, stronger than you seem and smarter than you think” Christopher Robin – Winne the Pooh.

Odessa Thornhill

Postpartum Doula, RNP, N.D.

Odessa is a Women’s Wellness Mentor, Natural Fertility Coach, Birth & Postpartum Doula having trained at Motherwit in Montreal.

After birthing her first child Odessa noticed there was a huge need for women centered care. She began her path as a Doula because she wanted to spend time giving hands on care to mom & her family, supporting them through the many transformations birth will bring.

Helping mothers to feel empowered and confident in their body’s ability to carry their babies, birth without fear and trust their inner knowing while navigating the postpartum period is how she gives back.

She has been studying and practicing Natural Medicine in Montreal, Quebec since 2003. Some of the modalities she uses are Nutrition, Chinese Medicine & Acupressure, Massage Therapy, Shiatsu, Foot Reflexology, and Phtyotherapy (Herbology).

Odessa has 4 children, she loves to dance, and she enjoys helping women bring balance to their hormonal system.

“If you judge people, you have no time to love them.” -Mother Teresa

Seemal Hassan

Postpartum Doula & Infant Feeding Specialist

She has always had an interest in understanding human relationships at a deeper level which led her to receive a BSc in Social Policy and Sociology from the London School of Economics. After studying and then working within a corporate environment she knew that this was not what she had envisioned for herself.

Seemal had two very positive pregnancies and birth experiences which sparked an interest in becoming a doula. She realized the impact she could have on others who were not having such positive experiences. The birth of her nephew did not go as planned and being able to comfort and guide her sister and be with her throughout the birthing process and postpartum period opened her eyes to how important it is for all parents to have a pillar of unbiased support and encouragement during their journey through parenthood.

She is formally trained by ProDoula as a Postpartum and Infant Care Doula as well an Infant Feeding Specialist.

Seemal has lived in Canada, Switzerland, England and Kuwait. She loves traveling with her husband and daughters and enjoys movie-going and concerts.

“Be yourself; everyone else is already taken.” – Oscar Wilde

Sarah Barnett

Postpartum Doula

Sarah believes every woman deserves to be supported and cared for after birth. She experienced a lot of support after having her own 3 children and wants to offer this to other families. With the positive experience she herself had, she was surprised to see that was not the case of many. Rather than thinking she was an outlier, she decided to become formally trained to help others not just survive, but thrive in the newborn and postpartum season of life.

Sarah trained with ProDoula Postpartum & Infant Care and has also completed her Red Cross First Aid & CPR certificate. Her professionalism shines alongside her caring, gentle and unbiased approach to client care.

Sarah has travelled to 10 different countries. She likes to eat leftovers for breakfast and loves to snowboard.

“One day at a time” Author Unknown

Lisa Spence

Postpartum Doula

Lisa wanted to be a doula to empower mothers to believe in themselves and their inner strength as women. She sees doula work as a possibility in making pregnancy & postpartum a fond memory and peaceful transition for the parents she works alongside with. Originally certified as a nurse specializing in geriatrics & maternity, Lisa is drawn to the transformative years in both aspects of life.

She is formally trained as a Postpartum & Infant Care Doula. Lisa is First Aid & CPR certified as a Healthcare Provider, and keeps her nursing license current under the scope of doula care.

Doula and nursing must be genetic, as she comes from a long line of nurses including her grandmother, mother, and aunts. Lisa is a mother of two adult kids and two four legged ones. Her kids jokingly call her the ‘cat lady’ because she now spoils her bengal cat with her kids no longer under her roof. She loves summertime and working out. In fact, she considers herself a gym rat. On her ‘cheat’ day, you can find her with a big bag of Lays Regular chips.

“Life is like a box of chocolates. You never know what you’re gonna get.” – Forrest Gump

Zainab Ismath

Postpartum Doula

Zainab has always been drawn to caregiving roles and feels honoured to be a part of the journey of someone’s transitioning into the next stages of life. After many years of experience of supporting those in the hospice palliative state, she grew into exploring the transformative times of parenthood. Funny enough, these two very different life stages are more similar than one would think.

She obtained her birth and postpartum doula training through DONA International. Zainab keeps up with her First Aid and CPR certification, and is constantly taking additional training in support.

If Zainab’s not volunteering in the community, she’s writing handwritten letters to be mailed to her loved ones, going on long walks in nature, or trying out a new recipe.

“You can’t pour from an empty cup” – Unknown

Tanicia Reedon

Postpartum Doula

Tanicia’s passion to become a Doula came to her at the age of 13 when her mother was pregnant with her sister. Experiencing first hand the ups and downs that flowed from pregnancy to birth (…and beyond), cemented her desire to care for mom and baby. After (literally) bumping into a midwifery student on the TTC one day she realized she could turn her passion into a career. Tanicia is a trained Labour and Postpartum Doula (with CAPPA) and her Doula arsenal includes: Breast/Chest Feeding, Developing the Bond Between Mother and Baby, Sex After Birth, Pelvic Floor Health, New Parent Education and Tanicia looks forward to Infant Massage classes in 2019. With 2 teenaged sisters at home she is the unofficial “period expert” in her family and among friends. She is fiercely passionate about social justice issues especially those that affect women, and has led women’s health seminars and ‘Lunch n Learn’ sessions at previous jobs.

Tanicia LOVES to travel and has lived and worked with families in Italy and Spain; as well as volunteered in Germany, Ukraine and India.

“Never doubt that a small group of thoughtful committed citizens can change the world; indeed, it’s the only thing that ever has.” – Margaret Mead

Postpartum Doula Amanda Kennedy

Amanda Kennedy

Postpartum Doula

Amanda relocated from New Brunswick to the GTA when she started her family. She didn’t have much community support when she welcomed her first of three daughters, and felt like something was missing from her experience as a new mom. To this day, she vividly remembers wanting help with on-the-job training with her new baby, and especially needing emotional support during that vital time. Being able to provide the support to others that she desired as a new parent, brings Amanda a deep sense of purpose and joy.

With a background in a Bachelors of Education, assisting others through teaching was already a strong skill set. Adding formal Postpartum Doula training with CAPPA Canada was a natural progression to specialize in assisting others with Newborn Care & Postpartum recovery. Amanda thinks of herself as a lifelong learner, and is continuously adding more tools to her tool belt & reading up on advancements in best practices.

Amanda keeps busy with her three “not-so-little” daughters, aged 13, 11 & 9. Plus, a literal menagerie of animals including a puppy, two cats, an albino leopard gecko and a tarantula! In her free time, you can find her going for hikes with her family, enjoying a yoga class, exploring new places, catching up on a favourite Netflix series or watching Hallmark movies. Otherwise Amanda enjoys curling up with a good book and a hot cup of coffee.

“Life isn’t about waiting for the storm to pass, it’s about learning how to dance in the rain” – Author Unknown

Sabrina Zainul Postpartum Doula

Sabrina Zainul

Postpartum Doula

With the birth of her second child, relatives & friends beginning their journey into parenthood started to reach out for advice, suggestions, and help with breastfeeding. Sabrina was receiving great feedback & success stories with latching, she figured there must be something in the parenting field where she would be of value to new parents! This led to the discovery of lactation consultants, childbirth educators, birth and postpartum doulas which fueled the passion in Sabrina that was always there in the background.  

Sabrina wanted to be able to provide support to new mothers as they entered this life changing chapter in life without judgement or additional pressures and to help them reach their goals as parents.  This led to her to take formal training with DONA International as a Postpartum Doula.

Sabrina stays on her toes as a mother of 3 boys. She likes to say they are a family of motor heads.  They love their cars, driving, drifting, and car meets.  She loves cooking and feeding people and has a huge interest in real estate. Maybe a second budding career? 

“The unexamined life is not worth living” – Socrates

Gentle Sleep Consultant

Gentle Sleep Consultant

Petra Nobel

Gentle Sleep Consultant

Petra was born and worked in the Netherlands, a country where every new mother has the option of in-home postpartum care as soon as the baby is born. She learned from working with women from different cultures and backgrounds, collecting the best of alternative ideas and effective, time tested practices. With that knowledge, sparked the drive to establish more support within the Canadian system and certified with CAPPA Canada as a Postpartum & Infant Care Doula.

The gift of sleep was one of the key components her clients received. Not only while working with her face-to-face, but even more importantly, sharing sleep strategies to implement for parents on their own. Through further study, she is now a Maternity, Infant and Child Sleep Consultant through the International Maternity and Parenting Institute (IMPI). Her focus is supporting parents to see results with the whole family sleeping with a customized plan suited perfectly for them.

Petra is a mother of two wonderful teenage boys, they keep her on her toes. She loves traveling, especially if she can spend some time on a beach and in the ocean. She REALLY LOVES chocolate without any nuts. Where there is a nut, there could have been more chocolate!

“Wherever you go, go with all your heart.” – Confucius

Benefits of a team approach for Birth Support (2 doulas)

  • Building a relationship with both of your Birth Doulas allows you to know that you will have a familiar face at the time of birth
  • No need to worry about a backup doula that you have not met
  • Very quick response time for questions surrounding pregnancy, birth or postpartum concerns via private group text & oncall number
  • Double the amount of experience and knowledge that is passed on to you
  • No need to worry if your Doula is well-rested when arriving at your birth
  • A freshly rested Doula can relieve your first Doula in the event of a long labour

Benefits of a team approach for Postpartum Support (2-3 doulas)

  • Flexibility to book support when needed. No need to pre-schedule your postpartum support weeks in advance.
  • Book your postpartum hours a week at a time to allow for developmental and situational changes to occur
  • Illness and life events with your Doula will not affect your scheduled time for support
  • Learn different techniques to care for baby. Although all our doulas have similar approaches, they also have different tricks to pass on.
  • Larger wealth of knowledge. We are continually learning from each other on the team and passing on the information to you
  • Enthusiasm and energy is lifted working with Doulas who also love supporting new families
  • Increases your support network.

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If you’re an expecting or new parent and want more support for your postpartum experience, click below to request an appointment.

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