Our Process

It can be an overwhelming time when preparing to meet your baby. That’s why we make things easy right from the beginning.


With Birth Doula Support you will have 2 Doulas taking care of you during pregnancy, birth and postpartum period. With Postpartum Doula Support you will work with 2-3 Doulas to make sure that all your new family’s needs are covered. Everyone on our team has the same philosophy on birth and parenting as well as similar training and personalities. It is imperative to us that we are interchangeable when providing your care.

Complimentary Consultation

You are welcome to purchase any service directly online, just click “sign me up now” and the next steps are sent to you right away. Many families like to learn a little more about what is available to them, and that is why we are always available to connect. Consultations can be set up over the phone, virtual meeting or in-person. This is a great way to learn more about the benefits, ask all of your questions and meet the team. In many situations, choosing your doula can be an emotional decision and feeling comfortable is important. We would love to chat!

24/7 Support Starting Right Away

For Birth Doula Services, a private group chat is set up with your doula team (team of 2), and any members of your family you would like to include. This is like your personal google, only better! Ask any of your questions about your progressing pregnancy, resources, and new sensations as you are approaching your baby’s birth day. As birth is unpredictable, having reassurance at your fingertips is priceless. You can turn your brain off from racing thoughts and take comfort that you can chat with your doula team around the clock. This feature stays on for all birth packages for the first 6 weeks home with baby too!

For Postpartum Services, it is impossible to know when your baby will arrive, and the personality of your little one in advance. All supports are flexible to start whenever and however you need. Our client coordinator takes care of the back end work to put support in place with our on-call Welcome Home Support, and Postpartum Daytime/Overnight Hours. A quick email with the message “Baby is here”, and tada, the next steps are automatically put into place.

Getting to Know You

There isn’t a one-size-fits-all approach to our services. Each family’s dynamic is different, comprised of a variety or personalities, backgrounds and unique ideals. Helping Hands Doulas are experts at providing customized care, and knowing more about you is the first step in tailoring your package. After your registration is complete, you will receive a client portal to share information with your doulas and to receive resources specific to your needs.

Prenatal Meetings

All Birth Doula packages come with 1-2 Prenatal Meetings to pass on vital information to you. It is important to have a good understanding of what is available to you, the process of birth, and what to expect. Each meeting is 1.5/2 hours in length, scheduled in your third trimester.

Birth Support

Your doula will join you for in-person support when it is most appropriate for you, and stay for the entirety of the birth process for informational & physical support. Helping Hands Doula supports all aspects of birth, whether it be spontaneous contractions, induction of labour or cesarean delivery. Her role is to be your educator to keep you informed, comfortable and calm during your baby’s birthday. Your doula will also assist in baby’s first feeding, whether you choose to breastfeed, bottle feed, exclusively pump or any combination of newborn feeding.

Postpartum Support

Every Birth Doula package also includes at least 1 postpartum check in. These visits are 1-2 hours in length and the purpose is to help make this transition to parenting as smooth as possible. As every baby and family is different, the visits are unstructured to focus on what the growing family needs most. Newborn feeding, baby care, sleep, on-the-job training, postpartum recovery and routines are all topics of focus your doula will cover with you.

Welcome Home Support is a special package designed to make the first night at home from the hospital stress free. Many parents-to-be find that they are most concerned with how to take care of the baby and manage the new role. Your doula will stay with you for 18 hours consecutively. She will help the whole family catch up on sleep, provide support during each feeding around the clock and put together routines to get you started on the right foot.

Postpartum Hourly packages can be used in any combination of daytime or overnight as you need. As it is impossible to know exactly what you need during pregnancy, and even a month after you deliver, our scheduling is flexible.

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