The Story of Helping Hands Doula
Established in 2002, founder Kristi Clements, alongside Co-Owner Jessica Meadows, have supported over 1000 families in welcoming their babies. Helping Hands Doula has become a trusted name across the GTA, recommended by doctors, midwives, mental health practitioners, and other healthcare professionals.
What sets us apart is our team-based model of care. Unlike solo doulas, we work collaboratively, ensuring families always have access to knowledgeable, compassionate support. This model provides both consistency and flexibility, so you feel fully supported every step of the way.
Our mission is simple: to provide care that is warm, non-judgmental, and empowering, helping families transition into parenthood with confidence and peace of mind.
The People Behind Helping Hands
When you work with Helping Hands, you are welcomed by more than just a doula — you are cared for by an entire team of professionals dedicated to your family’s well-being.
Leadership
Helping Hands is proudly led by Kristi Clements and Jessica Meadows, who bring decades of experience in both doula care and business leadership. Their vision is to create a team that supports families while also elevating the doula profession through mentorship, professional standards, and sustainable careers.
Client Experience & Care Team
Your journey with Helping Hands begins even before you meet your doula.
Kristi Clements
Co-Owner & Client Experience Guide
Quick Bio: Kristi has been supporting families for over 20 years and is one of the first people you’ll speak with at Helping Hands. Her passion is helping parents feel calm, prepared, and confident as they welcome their babies.
Jessica Meadows
Co-Owner & Client Experience Guide
Quick Bio: Jessica has supported families for over a decade as a Birth and Postpartum Doula and Childbirth Educator. She brings both expertise and compassion, having personally navigated infertility and IVF before welcoming her two children.
Drew Piper Bragg
Client Care Coordinator
Quick Bio: Drew is the organizational heart of Helping Hands, ensuring every family’s care runs seamlessly. She keeps clients connected with resources, events, and referrals while supporting the team behind the scenes.
We Make It Easy
From your initial consultation through to tailored support at home, everything is designed to fit your schedule and needs. Our flexible approach allows your care to evolve as your family grows and changes, ensuring you always feel supported in the ways that matter most.
Only the Best
Every member of the Helping Hands team is carefully vetted, highly trained, and insured. Our doulas carry memberships with professional associations, maintain current certifications, and are committed to judgment-free, inclusive support.
We also invest heavily in continuing education and regular team training, so you benefit from the most up-to-date practices in birth, postpartum, and newborn care.
Trusted by Families and Insurance Providers
Helping Hands Doula is recognized by leading insurance companies and wellness programs for our high standards of professionalism and client care. Families with coverage through providers such as Sun Life, Carrot Fertility, Cigna and others may be eligible for partial or full reimbursement for doula services or educational classes.
Our team assists clients with the paperwork process, ensuring invoices include certification details, itemized services, and any required supporting documentation. By handling these administrative details quickly and accurately, we help families receive their reimbursements sooner and with less stress.
This partnership between Helping Hands and insurance providers reflects our reputation for reliable, evidence-based care and our commitment to making professional doula support accessible to more families across the GTA.
Our Commitment
At Helping Hands, we believe there is no single perfect way to parent. Instead, we provide a balanced, non-judgmental approach that adapts to your family’s values, culture, and needs. Our reputation is built on professionalism, compassion, and going above and beyond — so you can feel confident that you are, quite literally, in good hands.
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