Birth Doula Services for First Time Families

Many expectant parents find that the thought of labour and birth creates many feelings including excitement, anxiety and unease. The anticipation of the upcoming birth tends to become overwhelming towards the end of second to early third trimester. An experienced doula can improve your pregnancy and labour experience by providing guidance through this unfamiliar time. We are experts in decreasing stress, worry and anxiety. Providing information and next steps make a huge difference for many couples.

At HHD you have two doulas that work with you throughout this process. You meet both of these Doulas at a complimentary consultation to make sure that there is a great connection between everyone involved. Our philosophy on birth and parenting is one of flexibility and openness. In our over 15 years of experience we have learned that there is no right or wrong way to go through this process. Our job is to keep you informed of all your options so that you can make informed choices as to what feels best for you.

During your prenatal visits with your doulas you build a strong and connected relationship and we help you plan for the big day by discussing your options. Many families are unaware of what they would put in their birth plan until we discuss all the options available to them at their hospital, birthing centre or home. We love to provide you with information on what to expect and dispel some of the common myths surrounding birth from media and television.


Upon registration with HHD a group chat between you, your partner and your doulas is set up. This is a fabulous way to stay connected to ask any pregnancy related questions as well as being in immediate touch with your doulas when you have any questions about signs of labour. Our clients find that this is quite a bit more helpful than `Doctor Google`. This group chat stays open for six weeks after baby’s birth to allow you to ask any postpartum or baby related questions such as umbilical cord care, diaper change tricks, feeding support and learning to comfort your baby. During our in person support at your birth we can be the extra pair of hands to help massage and relieve discomfort as well as help partners stay engaged and hands on. Most of our couples want to keep a close connection during the birth experience and we help facilitate exactly that. Your doula stays with you until you meet your baby. Some baby`s arrive at home in water, some in hospital with minimal or lots of interventions, some scheduled and some unplanned cesarean sections. We are with you through it all, guiding you through every step of the way.

In the first hour after birth many families want to focus on bonding, skin to skin and infant feeding. Having your doula by your side during this time allows you more freedom to do what feels right on YOUR timeline and not medical staff availability. There is a lot of charting and medical things that need to be done so nurses love having us there to help with the first feeding. Your doula is not responsible for any medical procedures or charting and therefore can be the extra set of hands to help with whatever is necessary. After coming home with your new baby you may have questions. During your postpartum meetings with your Doulas you will be able to have all these questions answered. We are also your ‘on the job trainers’ when it comes to newborn care. You can take all the prenatal and baby care classes you can and then when it comes to implementing and remembering that information you seem to forget most of it. We show you things like how to bathe your baby, burping positions, diaper change tricks, soothing techniques and many other tools depending on what you are experiencing with your baby.

Benefits of having a doula

  • Both parents feel more supported during the birth experience.
  • Expectant moms experience a reduction of fear leading up to and during the birth experience
  • Partners feel more prepared and involved in the birthing process
  • Moms feel listened to during the birthing experience
  • Less use of early epidurals
  • Significant decrease in unnecessary medical interventions
  • More positive feeding experience
  • Increased sleep in the post-partum period
  • More confidence in baby care
  • Overall more parent satisfaction with the birth experience
  • Expectant parents feel more at ease in early labor when parents have someone to call in the middle of the night to remind them of coping techniques and help them sleep

If you’re an expecting parent and want more support for your birth experience, choose from one of our three tailor-made doula packages below.

Virtual Birth
$1400 plus HST
  • In this ever dynamic world, our focus is to mold our services to match the needs of our families. As such, digital doulas were born! Clients receive around the clock support for the unknowns this life phase can bring.
In Person Birth Support
$1999 plus HST (save $150)
  • During our in person support at your birth we can be the extra pair of hands to help massage and relieve discomfort as well as help partners stay engaged and hands on.
Combo Birth Support
$3600 plus HST (save $341)
  • Sometimes you need a little of both to get you on the right track. Always have the guidance of your virtual doula, with in-person education & support to fill in any gaps. Whether it be a helping hand in your pregnancy to learn massage techniques.

Meet the Birth Teams

Nikole Vali

Meet The Team

Fiona Kelman

Meet The Team

Kristi Clements

Meet The Team

Jessica Payne

Meet The Team

Frequently Asked Questions

I have a partner supporting me. Do I need a Doula?

Most, but not all of our clients have a partner supporting them throughout this process. Our clients find that their partner is more involved in the process when they have a Doula there to guide them on how to best provide support. It is difficult for partners and even family and friends to know how to help us during this time. They can take the classes and read the books but it is hard for them to retain all that information. When we are in labour we also don’t seem to listen to our partners suggestions as readily as a Doula who we are not as emotionally attached to.

How does a Doula support me if I plan to have an epidural?

There are many tools available to a labouring mom and the epidural is one of them. Your doula team supports all birthing options and make sure you have all the information you need to decide what feels right to you at the time. Before an epidural there are sensations that require focus to work through. Your doula helps to keep you comfortable with providing comfort measures such as breathing, positions, massage and other tools until an epidural is available to you. An epidural reduces some sensations in labour but not always all, your doula aids in your comfort and keeping you as calm as possible throughout your birth process.

How does a doula support a scheduled cesarean section?

Some people believe that you only hire a Doula if you are having a vaginal birth. The reality is that babies are born in many different ways and there is no right or wrong way to go through this process. In the event of a scheduled cesarean section we help you plan for the birth by knowing your options and what to do if you go into spontaneous labour before your scheduled date. Your doula is there the day of the c-section to make sure things run smoothly and help with bonding and baby’s first feed after delivery. When you get home from the hospital we are there to help you understand what to expect with your recovery as well as learning about taking care of your baby.

How do I know if I connect with my HHD doulas?

Before any of our birth clients hire us we schedule a complimentary consultation in the comfort of your home. This is a great way to see if there is a connection between yourself and the Doulas as well as have the opportunity to ask all the questions you may have. This consultation is scheduled for 60 minutes in length and there is no cost or obligation.

Why do I have 2 doulas?

Life is unpredictable and birth is the most unpredictable life event that there is. By building a relationship with your Doula Team you have the security of knowing who will be supporting you on the day of your baby’s birth. You don’t have to worry if your Doula is unwell or if something serious come up in their personal life. You will be supported by one of your Doulas when the time comes. Many of our clients have anxiety with meeting their nurse and doctor for the first time during labour. Having two Doulas on your team means you will have that familiar face to bring a sense of reassurance to your experience.

Out of all the things my husband and I can recommend in terms of preparing for a first time birth is having a doula by your side. Helping Hands are phenomenal! She took care of me and my husband throughout the entire birth (the whole day!) When I wasn’t sure of something my doula would be right there explaining and reassuring me. As a first time mom, I cannot thank them enough! They were with me every step. Also if you have any questions or concerns they respond within minutes…as a first time mom I had so many fears and doubts but both were always there for me! I will totally have them again for my second child!!!!

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If you’re an expecting or new parent and want more support for your postpartum experience, click below to request an appointment.

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